Contact Dometic Customer Service
How to Reach a Person at Dometic
Toll-Free Number:
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1-800-701-2944
Customer Service:
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1-800-542-2477Dometic Marine Airconditioning and Refrigeration
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1-818-253-1322Online Products
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1-800-544-4881RV and Van Products
Dometic Emails:
Dometic Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Dometic Phone Number | 1 (800) 701-2944 |
| Average Hold Time | 00:02:10 |
| Average Calls duration | 4 minutes |
| Most Popular Dometic Email Address | customerservice@dometic.com |
| Dometic Live Agent Availability | 6% of callers successfully reach a real person |
| Issue Resolution Rate | Low (6% reported full resolution) |
| Dometic Customer Service Rating | 4.7 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 92% phone, 8% email |
| Common Reasons for Contact | Product/ service, request for information and return/ replace |
| Customer Effort Score | Low Effort |
| Prepare before the call to Dometic | First and last name, email or phone number |
How to Contact Dometic Customer Service?
Most Popular Number:
| Total calls: 1 783 | Issues resolved: 35 | Last call: May 13, 2026 |
Contact Information
Dometic Website:
Dometic Help Center:
Corporate Office Address:
Other Info (opening hours):
Locations:
Americas HQ
2000 N. Andrews Avenue,
Pompano Beach, FL 33069, US
Corporate HQ
Hemvärnsgatan 15, 6th floor,
Solna, Stockholm 17154, SE
Asia Pacific HQ
Suites 2207-2211, 22/F Tower 1,
The Gateway, 25 Canton Road,
Tsim Sha Tsui, Kowloon,
Hong Kong CN
SANITATION
13128 State Rt 226
Big Prairie, OH
Summary of Dometic Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Dometic?
Product/ Service Question:
- “My cooler is not working”
- “Warranty registration”
- “Dometic fridge not working”
Request for Information Question:
- “Questions on wiring”
- “Wiring help”
- “How to clean dometic toilet 8740 and turn off wave flush”
Return/ Replace Question:
- “Rv awning fabric replacement”
- “Awning replacement”
- “Thermostat cover replacement”
Shipping and Delivery Question:
- “Trying to get the thermostat running 24 hours”
- “Wrong part sent”
- “Shipping of my freezer door, too lazy Day Las Vegas”
Staff Question:
- “Dometic air conditioner/furnace customer service”
- “For refrigerator service”
- “Service questions”
Website/ Application Question:
- “Installing new ac controller”
- “New 310 toilet installed january 30,2023, not holding water”
- “False site advertising your products”
Account Question:
- “Account open”
- “Factory reset CFX with qr code”
- “Set up account”
Payments and Charges Question:
- “Reimbursement”
- “Was double charged. I have sent emails no result”
- “Dometic not charging from my champion inverter 12v plug”
Cards Question:
- “Wrong card sent”
- “Arning missing mounting hardware instruction manual warranty cards.”
Refund Question:
- “Refund”
Other Question:
- “Thermostat.”
- “Need part # for ac fan blade”
- “Gas valve”
Compare Dometic Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
