I had this awning installed in 2009 and complained to the company from day one this is the cheapest made arms specially the right one that is a 3 piece setup. you cant place any awning flappers to it it bends inward I offered after the first time use to replace it with a 2 piece left side arm that is a stronger build arm then the 3 piece one.
The only offered me to purchase that arm.I personally would never buy that product again. I am an extremly unhappy camper, I have to tye down this awning everytime I use it, have Velcro strips hold the arm together to stiffen the extension.
Monetary Loss: $1300.