
Dometic
Dometic Reviews
Follow up for earlier call today- spoke with Amanda bu
I bought a Domestic product and I cannot get any information about it, the support team want me to pay for information. That’s no good, other companies don’t do that.
- Works well
- Bad customer service
Preferred solution: Just information on how to connect the wires. My old Domestic water heater was gas/electric with 7 wires, the new one is gas only with 3 wires
User's recommendation: Let know who we are spending our money with, this company can do better by providing instruction information if we need it and don’t have to pay for that allso!.
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Preferred solution: I would like to get a new air conditioner I’m not expecting a brand new air conditioner just one that works No one will help me no one will call me my phone number is 941-809-3755. My name is Janet.
User's recommendation: Absolutely not poor customer service they will not help you
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Toilet
They never help me now wonder what to do with this bad toilet .
- I like the service guy nick
- Waiting for a email back
User's recommendation: I don’t know
Issue with my Refrigarator
User's recommendation: I am still waitinf=g for a reply from Dometic
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Verified Reviewer
This customer bought something used from Amazon...shouldn't it be Amazon who takes care of him? If I bought a car from my neighbor and it was garbage, I could not go to Ford and demand they fix it or tell me how to fix it under their customer service department.
Amazon said they only took care of it for 30 days, I had read the reviews and the company had a guarantee for two years. When I purchased it from Amazon, I never opened it up and even if I had, I wouldn’t of known what to look for.
It was only one summer came, and we use our RV, did I look at it. And that’s when I found out it had been totally destroyed in shipping and no one would help me.